Q. How do you measure management quality?
The ability to accurately measure management quality is directly proportional to the clarity with which management objectives and goals are pre-defined.
You will typically see well defined goals and objectives in mature (not necessarily large or old) organizations. i.e. ones that have well defined processes, roles and responsibilities, performance benchmarks and competencies defined at different levels across different functions.
If you are having a hard time objectively appraising managers, I suspect that the pre-work i.e. setting of clear goals and KPIs is not yet done. The precise KPIs for management quality in "your organization" would be very specific to the org structure, goals and overall vision of "your organization". i.e. a copy-paste from anywhere else will not work.
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The ability to accurately measure management quality is directly proportional to the clarity with which management objectives and goals are pre-defined.
You will typically see well defined goals and objectives in mature (not necessarily large or old) organizations. i.e. ones that have well defined processes, roles and responsibilities, performance benchmarks and competencies defined at different levels across different functions.
If you are having a hard time objectively appraising managers, I suspect that the pre-work i.e. setting of clear goals and KPIs is not yet done. The precise KPIs for management quality in "your organization" would be very specific to the org structure, goals and overall vision of "your organization". i.e. a copy-paste from anywhere else will not work.
My answers to interesting questions on Quora
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